Privacy Policy
Who We Are
Glue Web Design operates the website https://gluewebdesign.co.uk.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via our website.
Information We Collect
When you contact us through our website, we may collect:
- Name
- Email address
- Telephone number
- Company name
- Any information you choose to provide
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and services
- Improve our website and services
- Monitor website performance
- Prevent spam and abuse
- Comply with legal obligations
We do not sell your personal information to third parties.
Analytics and Advertising
We use Google Analytics 4 (GA4) to understand how visitors use our website and to improve our services.
We also use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns and understand when visitors complete actions such as submitting an enquiry form.
These services may collect information about your use of our website through cookies and similar technologies.
For more information about how Google processes data, please visit:
https://policies.google.com/privacy
Cookies
Our website uses cookies to:
- Ensure the website functions correctly
- Analyse website traffic and visitor behaviour
- Measure advertising performance
- Improve user experience
You can control or disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party providers to help operate our website and business, including:
- Website hosting providers
- Google Analytics
- Google Ads
- Spam protection services
- Email service providers
These providers may process personal information only as necessary to provide their services.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Request restriction of processing
- Object to processing
- Request transfer of your data where applicable
To exercise any of these rights, please contact us.
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon publication.
Complaints
If you have concerns about how your personal information is handled, you may contact the Information Commissioner’s Office (ICO):