Glue Web Design FAQ

See below for our Web Design FAQ (frequently asked questions) at Glue Web Design Norwich. If you have any other website or app questions please just let us know and we’ll get them answered for you.

What is your main service?

The creation of customer happiness through the construction of excellent websites and apps.

Where are you located?

We are based in Norwich, Norfolk, East Anglia, England, UK (formerly part of the EU).

I’ve already got a site, but it needs help, what can you do?

We can fix it, update it, renew it, give it a full MOT, and even create an app for it.

How does the order process work?

Very basically:
1. You place your order.
2. We discuss what is required.
2. You send us your media and your wording.
3. We get to work and send you the result for you to review.

With so many ‘ready-made’, off-the-shelf website creation tools and free software, why choose Glue Web Design?

Choose us if you want an efficient custom-made solution: something unique, bespoke, and professionally managed. Not something where you need to spend your whole life trying to figure out what to do.

Why not use a ‘basic’ tool like Wix or Squarespace?

These services can be very easy to use, but they are limited in what they can do. You will need to spend a lot of time putting your own design together and maybe getting frustrated as there certainly won’t be a pro designer looking after your every need.

When did you make your first website?

The boss Adam made his first website in 1999 (quite a while back). He has enjoyed the creation process ever since, leading up the creation of Glue Web Design.

What are the most common mistakes to make when starting or managing a website?

The most common mistakes are:
1. Trying to find the cheapest solution: you get what you pay for.
2. Getting tied into a lifelong subscription that is overpriced.
3. Not realising that a website requires constant management with regards to software, security, and speed.
4. Not implementing industry-standard search engine optimisation (SEO) to make sure your site actually gets visitors.
5. Thinking that it can all be put together in the blink of an eye, with no need for a website company.

Can you look after my SEO?

The sites that we build are all SEO-friendly and SEO-optimised, so we help you set sail in that direction. However this is not our core service so we can easily pass your new site over to other top-rated UK-based SEO businesses to look after that element into the future.

How much does a website cost?

A website from Glu Web Design costs from £197. Please check our packages and our contact details for a custom deal.

Can I opt to pay monthly for my website design?

Yes this is totally possible, in the same way that some companies only charge monthly. It is the same as buying on credit as it will involve signing up to a year-long contract, paid monthly.

How is web design the same as physical property ownership and architecture?

You have to purchase an address (domain name) and hire out a piece of virtual land (hosting) on which you create your virtual estate (your site), ideally designed by a quality web design company (to make sure it looks nice, works correctly, and doesn’t fall down).

Do you produce fast websites?

Yes. All are created as clean and as well-oiled as can be.

What is the point of a website these days?

Believe it or not, a website remains a lot more powerful than a profile on any of the social media platforms. It is your unique place, where you can group together all of your other links, and advertise yourself in a much stronger and bespoke way. Search engine optimisation is always going to work in your favour when you have your own site, and will generally drum up more business for you.

Is it best to use a local web design company near me?

Using a business like Glue Web Design local to Norwich means that you’ve got someone working on your project nearby, and that you can discuss over a local coffee (pandemic-permitting). However, as we are tech-heads we all work seamlessly while being remote.

How fast can you get a website up and running?

The record so far has been 48 hours, however it depends on how complex and/or prepared your project is.

I’ve seen a great site elsewhere, can you make my new site look like that one?

Yes. Just let us know, and we’ll get it done for you.

I’ve already got a great-looking site, but it’s seriously slow. Can you speed it up?

Yes we can take a look under the bonnet and speed up your site for you. This will make you site nicer to use, and more importantly Google will love your site more.

Should I stick with Glue Web Design after the design stage?

You can choose to stick with us for site hosting and maintenance. If you do, you can sit back and relax knowing that everything is under control into the future.

What happens once you have created my site or app?

After creating your site or app, and after making sure you are happy with it, we give you the option of managing all hosting / maintenance / updates from your end, or we can do the lot for you.

Can you create an app that works better than the ‘NHS’ Covid app?

Yes, we only deal in successful apps at reasonable prices.

Can you make an e-commerce site for me?

Yes definitely. Get in touch as the pricing will depend on what you require (i.e. are you selling 10,000 products or 10).

Do you do social media management?

No. However we can get you started, then refer you to some fantastic companies who do full-time social management.

My current site isn’t secure (it doesn’t say https in the address bar), can you upgrade it from http to https?

Yes. All of the sites we produce are integrated with HTTPS as standard, and we are happy to modify yours to be in line with Google security standards.

How do I go about getting an app?

Simply put, you tell us what you need and then we create it for you.

Can you work with international clients?

Yes there are no borders when it comes to our services.

Do you use WordPress as the user interface (UI) / content management system (CMS)?

Yes that’s what we recommend using, but we can build using whichever platform you prefer.

Do you use Shopify or WooCommerce for e-commerce?

Yes we can use either e-commerce solution. We can recommend the best based on your situation, or if you have a preference we can use your choice.

Can you create website wireframe before the site is designed?

Yes, it helps to visualise the site layout if there are multiple sections. We will usually put a wireframe together based upon your initial plans.